Advanced Full/Partial Refund

Merchants can request a full/partial refund for a “captured” or “settled” transaction regardless of the payment method. The request can be sent within 180 days from the transaction creation date and the refund process will take about 7-14 days after the request is sent.

Eligible merchants may request for Fiuu “Refund Portal” so as to ease their buyers to provide bank account details to shorten the refund lead time.

For payment made via Fiuu Cash, refund will not be applicable. Merchants will need to collect bank account information from the customers and perform wire transfer separately without Fiuu’s involvement.

Request

URL: https://api.fiuu.com/RMS/API/refundAPI/index.php

Method: POST or GET

Signature

md5( {RefundType}{MerchantID}{RefID}{TxnID}{Amount}{secret_key} )

Response

PG responds JSON format to merchant upon a successful request (positive result).

Signature

md5( {RefundType}{MerchantID}{RefID}{RefundID}{TxnID}{Amount}{Status}{secret_key} )

PG will respond the following in JSON format once error occurs (negative result).