Payment Page
| Error Code | Description |
|---|---|
| P01 | Timeout |
| P02 | Your transaction has been denied due to merchant account issue. Payment channel is not available for merchant. |
| P03 | Your payment info format is not correct! Incorrect security hash string, check “vcode”. |
| P04 | Not allow to process. Incomplete buyer information, check bill_name, bill_mobile, bill_email, orderid, faked mobile such as 0123456789 will be blocked as well. |
| P05 | Payment gateway not found. Invalid payment gateway file or channel code. |
| P06 | System is busy now, temporarily out of services. Please try again later. |
| P07 | Access Denied. Requestor is not authorized. Merchant URL is not allowed to process payment or not yet registered with PG. |
| P08 | Invalid referral |
| P09 | Duplicate payment is not allowed for this merchant. Payment with same order ID and amount is not allowed to capture twice. Cash payment is not allowed to be requested twice. |
| P10 | Sorry, Your Credit Card Number or CVV or expiration date is not valid |
| P11 | Amount return from bank does not match with PG system. |
| P12 | Signature from bank does not match. |
| P13 | Currency not supported. |
| P14 | Transaction amount must more than CUR XXX.XX. |
| P15 | Transaction amount must less than CUR XXX.XX. |
| P16 | Invalid subMerchantID |
| P17 | Unable to retrieve the currency exchange rate |
| P18 | Empty currency rate |
| P19 | Invalid Order ID |
| P21 | Massive errors detected from the same IP address |
| P22 | Massive errors detected from the same IP address |
| P33 | System is busy |
| P44 | Bill description format incorrect |
| P45 | Subtotal amount does not match with bill amount |
| P46 | Merchant is not allowed to use this payment method |
| P47 | Bank under maintenance |
| P48 | TxnType is not supported for this channel |
| P49 | Original TransactionID/SchemeID not found |
| P50 | Card not eligible for installment plan |
| P51 | Only debit card is allowed for this payment. |
| P52 | Invalid customer ID |
| P53 | Transaction rejected due to card expired. |
| P54 | Transaction rejected due to exceeded attempt limit in this month. Please try again next month. |
| P55 | Card type is not supported. |
| P56 | Invalid payment expiration time |
| P57 | Invalid parameter format for metadata, must be in JSON format |
| P58 | Merchant rejects Country IP address |
| P59 | Country issued card is rejected by merchant |
| P60 | Country issued card/IP address is rejected by merchant |
| P61 | Country issued card and IP does not match |
| P62 | Merchant blacklists Country IP address |
| P403 | Invalid payment URL |
| P404 | Invalid merchant ID |
| P409 | Duplicate request is not allowed |
| P990 | Sorry, we are not able to process your request now. You may close this window. |
| P991 | System temporarily not available due to security issue |
| P992 | Sorry, no matching transaction or profile detail found for the return_url. |
| P993 | Sorry, the return url does not match with the transaction or profile. |
| P1813 | URL is not allowed |
| R01 | Error in payment process due to empty key |
| T01 | Tokenization error |
| 01 | Unsuccessful. Timeout due to user did not authorize the payment |
| 33 | Transaction declined as the payment window has expired |
| 34 | Transaction refunded or voided due to success payment exceeding payment window |
| 36 | Transaction voided via VoidPendingNonCash API |
| 99 | Record not found. Timeout due to user did not proceed with the payment |
| E99 | Exception occurred during the transaction |
| 999 | Transaction is blocked. Due to one of the reasons: country restriction, blacklist, exceeds transaction limit |
3DS Error
| Error Code | Description |
|---|---|
| P3011 | This merchant only allows 3DS card |
| P3089 | Invalid 3DS request |
| P3099 | Card not authorized or invalid BIN |
| MD2310 | Rejected due to non-3DS (a feature of PG to block non-3DS transaction) |
| 3000 | Transaction end with not successful status |
| 3001 | Card authentication failed |
| 3002 | Unknown Device |
| 3003 | Unsupported Device |
| 3004 | Exceeds authentication frequency limit |
| 3005 | Expired card |
| 3006 | Invalid card number |
| 3007 | Invalid transaction |
| 3008 | No Card record |
| 3009 | Security failure |
| 3010 | Stolen card |
| 3011 | Suspected fraud |
| 3012 | Transaction not permitted to cardholder |
| 3013 | Cardholder not enrolled in service |
| 3014 | Transaction timed out at the ACS |
| 3015 | Low confidence |
| 3016 | Medium confidence |
| 3017 | High confidence |
| 3018 | Very High confidence |
| 3019 | Exceeds ACS maximum challenges |
| 3020 | Non-Payment transaction not supported |
| 3021 | 3RI transaction not supported |
| 3022 | ACS technical issue |
| 3023 | Decoupled Authentication required by ACS but not requested by 3DS Requestor |
| 3024 | 3DS Requestor Decoupled Max Expiry Time exceeded |
| 3025 | Decoupled Authentication was provided insufficient time to authenticate cardholder. ACS will not make attempt |
| 3026 | Authentication attempted but not performed by the cardholder. |
| 4000 | Transaction has timeout |
| 5000 | Transaction ended with exception happened at 3DS Server |
| 6000 | Transaction ended with Error Message is raised from one of the 3D participants |
| 7000 | 3DS Server received an invalid Authentication Request |
Payment Status Query (PSQ) Error
Different query status API uses different standard error code due to legacy reasons. Developer may group these error codes based on the grouping in the following table:
● Direct Status Requery API - 5 digit number . For e.g. : Q00001,Q00002.
● Indirect Status Requery API 2 - 3 digit number. For e.g.: Q01, Q02, Q203
| Error Code | Description |
|---|---|
| Q01 / Q00001 | Missing Required Parameter (parameter_name). |
| Q02 / Q00002 | Invalid Parameter Value (parameter_name). |
| Q03 / Q00007 | System is busy now, temporarily out of services. Please try again later. |
| Q04 / Q00003 | Merchant info not found. |
| Q05 | Send result to merchant URL failed. |
| Q06 | Query period expired. No result is available for transaction more than 7 days. |
| Q07 | Exceeded the maximum limit of tIDs or oIDs of 10. |
| Q00008 | Error encountered due to external service disruption. Kindly retry. |
| Q99 | Service blocked due to massive connection. Please send only 1 request every 5 minutes. |
| Q101 / Q201 / Q00004 | Correct skey with invalid data |
| Q00004 / Q102 / Q202 / Q302 / Q402 / Q502 | Incorrect skey |
| Q203 / Q303 / Q00005 | Transaction record not found |
| Q204 | Incorrect amount |
| Q401 | Delimiter error |
Error in Merchant Admin
| Error Code | Description |
|---|---|
| M0001 | Inactive merchant account |
| M0002 | Frozen merchant account |
| M0003 | Merchant account has been purged |
| M0098 | Invalid merchant ID |
| M0099 | Unable to process the request |
| M1007 | Invalid bank account number |
| M1008 | Invalid email |
| M1009 | Invalid bank account number & email |
Error Codes from Payment Channel
PG will add the following prefix to all card and certain internet banking error codes.
| Credit Card (CyberSource, MPGS, etc.) | CC_ |
|---|---|
| FPX Internet Banking | FPX_ |
Prepaid/Debit/Credit Card (Visa/MasterCard) — Host Error
| Error Code | Description |
|---|---|
| 71 | PIN not changed |
| 74 | Different value than that used for PIN encryption errors |
| 75 | Allowable number of PIN-entry tries exceeded |
| 75 | Allowable number of PIN tries exceeded |
| 76 | Unable to locate previous message (no match on Retrieval Reference number) |
| 76 | Invalid |
| 77 | Previous message located for a repeat or reversal, but repeat/reversal data are inconsistent with original message |
| 78 | “Blocked, first used” — Transaction from new cardholder, and card not properly unblocked |
| 78 | Invalid |
| 78 | Invalid/nonexistent account specified (general) |
| 79 | Updated information was found in the Mastercard ABU database. Check for new information before reattempting. |
| 79 | Cannot approve at this time, try again later. |
| 79 | Updated credentials are not found to be available in the Mastercard ABU database. Do not retry. |
| 79 | Life cycle |
| 80 | Invalid date (For use in private label card transactions and check acceptance transactions) |
| 81 | PIN cryptographic error found (error found by VIC security module during PIN decryption) |
| 82 | Incorrect CVV/iCVV |
| 82 | Default psp message |
| 82 | Invalid transaction |
| 82 | CVV, iCVV, dCVV, or Online CAM failed verification, or Offline PIN authentication was interrupted. |
| 82 | Cannot approve at this time, try again later. |
| 82 | Updated information was found in the Mastercard ABU database. Check for new information before reattempting. |
| 82 | Updated credentials are not found to be available in the Mastercard ABU database. Do not retry. |
| 82 | Policy |
| 83 | Fraud/Security (MasterCard use only) / Unable to verify PIN |
| 83 | Cannot approve at this time, try again later. |
| 83 | Authentication may improve the likelihood of an approval. Retry using authentication (such as EMV3DS). |
| 83 | Suspected fraud. Do not retry. |
| 83 | Fraud |
| 84 | Invalid Authorization Life Cycle |
| 85 | No reason to decline a request for account number verification or address verification |
| 85 | Not declined (Valid for all zero amount transactions) |
| 86 | PIN validation not possible |
| 86 | Cannot verify PIN |
| 87 | Purchase Amount Only, No Cash Back Allowed |
| 88 | Cryptographic failure |
| 89 | Unacceptable PIN — Transaction Declined — Retry |
| 89 | Violation of law |
| 90 | Cutoff is in progress |
| 91 | Issuer unavailable or switch inoperative (STIP not applicable or available for this transaction) |
| 91 | Financial institution or intermediate network |
| 92 | Destination cannot be found for routing |
| 93 | Transaction cannot be completed, violation of law |
| 94 | Duplicate transaction detected |
| 96 | System malfunction or certain field error conditions |
| 96 | System error |
| N0 | Force STIP |
| N3 | Cash service not available |
| N4 | Cash request exceeds issuer limit |
| N7 | Decline for CVV2 failure |
| P2 | Invalid biller information |
| P5 | PIN Change/Unblock request declined |
| P6 | Unsafe PIN |
Card via MIGS (Visa/MasterCard)
| Error Code | Description |
|---|---|
| 0 | Transaction Successful |
| ? | Transaction status is unknown |
| 1 | Unknown Error |
| 2 | Bank Declined Transaction |
| 3 | No Reply from Bank |
| 4 | Expired Card |
| 5 | Insufficient funds |
| 6 | Error Communicating with Bank |
| 7 | Payment Server System Error |
| 8 | Transaction Type Not Supported |
| 9 | Bank declined transaction (Do not contact Bank) |
| A | Transaction Aborted |
| C | Transaction Cancelled |
| D | Deferred transaction has been received and is awaiting processing |
| F | 3D Secure Authentication failed |
| I | Card Security Code verification failed |
| L | Shopping Transaction Locked (Please try the transaction again later) |
| N | Cardholder is not enrolled in Authentication scheme |
| P | Transaction has been received by the Payment Adaptor and is being processed |
| R | Transaction was not processed - Reached limit of retry attempts allowed |
| S | Duplicate SessionID (OrderInfo) |
| T | Address Verification Failed |
| U | Card Security Code Failed |
| V | Address Verification and Card Security Code Failed |
| Y | The cardholder was successfully authenticated. |
| E | The cardholder is not enrolled. |
| N | The cardholder was not verified. |
| U | The cardholder's Issuer was unable to authenticate due to some system error at the Issuer. |
| F | There was an error in the format of the request from the merchant. |
| A | Authentication of your Merchant ID and Password to the ACS Directory Failed. |
| D | Error communicating with the Directory Server. |
| C | The card type is not supported for authentication. |
| S | The signature on the response received from the Issuer could not be validated. |
| P | Error parsing input from Issuer. |
| I | Internal Payment Server system error. |
| 05 | Fully Authenticated |
| 06 | Not authenticated (cardholder not participating), liability shift |
| 07 | Not authenticated due to a system problem |
Card via eBPG (Visa/MasterCard)
| Error Code | Description |
|---|---|
| 0 | Process with No Error. |
| 1001 | Error setting mandatory fields |
| 1002 | Invalid value for TRANSACTION_TYPE! Acceptable Value : QUERY=1 |
| 1003 | This transaction is not authorized |
| 1004 | Error setting mandatory fields |
| 1005 | Invalid MERCHANT_ACC_NO! Unable to find merchant with provided MERCHANT_ACC_NO. |
| 1006 | The status of this MERCHANT_ACC_NO is suspended! All transactions are not allowed temporary. Please check with administrator for the status. |
| 1007 | The status of this MERCHANT_ACC_NO is still pending and not yet activated. Please check with administrator for the status. |
| 1008 | The status of this MERCHANT_ACC_NO is invalid! Please check the merchant setting. |
| 1009 | The setting of this MERCHANT_ACC_NO does not allow the requested transaction type. Please check the merchant setting. |
| 1010 | The setting of this MERCHANT_ACC_NO does not allow transaction request from this IP address. Please check the merchant allow-IP setting. |
| 1011 | Error setting mandatory fields |
| 1012 | Invalid value for AMOUNT |
| 1013 | Error setting mandatory fields |
| 1014 | Error setting mandatory fields |
| 1015 | Error setting mandatory fields |
| 1016 | Error setting mandatory fields |
| 1017 | Invalid value for CARD_NO. CARD_NO must be numeric and with valid length! |
| 1018 | Invalid value for CARD_EXP_MM. CARD_EXP_MM must be numeric and with valid length! |
| 1019 | Invalid value for CARD_EXP_YY. CARD_EXP_YY must be numeric and with valid length! |
| 1020 | Invalid value for CARD_CVC. CARD_CVC must be numeric and with valid length! |
| 1021 | Invalid payment method. Please call bank to check Merchant Settings. |
| 1022 | Amount has been over transaction limit for today. Please call bank to check Merchant Settings. |
| 1023 | Transaction not permitted through this merchant type. Please call bank to check Merchant Settings. |
| 1024 | This transaction is not allowed to void due to transaction has already settled or status is not Sale or Captured. |
| 1025 | Error setting mandatory fields |
| 1026 | Invalid Card Type. The card number is not match with the card type. |
| 1027 | Sorry, your card is expired. Please use another card. |
| 1028 | Invalid Card Expired Month. CARD_EXP_MM must be from 01 to 12. |
| 3001 | Error setting mandatory fields |
| 3002 | Error setting mandatory fields |
| 3003 | Error setting mandatory fields |
| 3004 | Error setting mandatory fields |
| 3005 | Invalid value for RESPONSE_TYPE for non-3D transaction! Acceptable Value : HTTP |
| 3006 | Error setting mandatory fields |
| 3007 | Invalid value for SECURE_SIGNATURE! Computed signature does not match one included in the request. |
| 3008 | Invalid format for SECURE_SIGNATURE! SECURE_SIGNATURE must be length of 128 |
| 3009 | Unable to find the transaction record! |
| 3010 | MERCHANT_ACC_NO not matched with previous submitted transaction request! (For capture/query previous transaction) |
| 3011 | AMOUNT not matched with previous submitted transaction request! (For capture/query previous transaction) |
| 3012 | CUSTOMER_ID not matched with previous submitted transaction request! (For capture/query previous transaction) |
| 3013 | MERCHANT_TRANID not matched with previous submitted transaction request! (For capture/query previous transaction) |
| 3014 | Insecure mode for RETURN_URL. Please specify an URL which uses HTTPS protocol! |
| 3015 | Insecure mode for TXN_URL. Please specify an URL which uses HTTPS protocol! |
| 4001 | Error setting mandatory fields |
| 4002 | Error setting mandatory fields |
| 4003 | Duplicate MERCHANT_TRANID detected! Please ensure the MERCHANT_TRANID is always unique. |
| 4004 | Error setting mandatory fields |
| 4005 | Error setting mandatory fields for 3D transaction |
| 4006 | Error setting mandatory fields for 3D transaction |
| 4007 | Error setting mandatory fields for 3D transaction |
| 4008 | Error setting mandatory fields for 3D transaction |
| 4009 | Error setting mandatory fields for 3D transaction |
| 4010 | Error setting mandatory fields for 3D transaction |
| 4011 | Error setting mandatory fields for 3D transaction |
| 4012 | Error setting mandatory fields for 3D transaction |
| 4013 | Transaction failed to send to bank host because the merchant 3D setting is (BLOCK_NON_3D) |
| 4014 | Transaction failed to send to bank host because the merchant 3D setting is (ALLOW_ATTEMPTED_AND_3D) |
| 5001 | Error setting mandatory fields for fraud risk detection |
| 5002 | Error setting mandatory fields for fraud risk detection |
| 5003 | Error setting mandatory fields for fraud risk detection |
| 5004 | Error setting mandatory fields for fraud risk detection |
| 5005 | Error setting mandatory fields for fraud risk detection |
| 5006 | Error setting mandatory fields for fraud risk detection |
| 5007 | Error setting mandatory fields for fraud risk detection |
| 5008 | Transaction was blocked due to fraud level exceeded threshold limit. |
| 5009 | Transaction was blocked due to blacklisted card detected. |
| 5201 | Invalid payment indicator! |
| 5202 | Mismatch number of Payment Indicator and Payment Criteria! |
| 5203 | Invalid delimiter for Payment Indicator & Payment Criteria. Use “;” only. |
| 5204 | Sorry, your request cannot be proceed due to the specified payment criteria was invalid or not found! |
| 5205 | Transaction was blocked due to card range filtering based on merchant setting. |
| 5206 | Transaction was blocked due to card range filtering by payment indicator. |
| 5207 | Unknown card range indicator received. |
| 5208 | Merchant not support instalment. |
| 5209 | Merchant instalment plan not found. |
| 5210 | Transaction amount is not within instalment allowed range. |
| 5211 | Merchant transaction support instalment only. |
| 5212 | Invalid merchant instalment plan format. |
| 5213 | Invalid Promote Code. |
| 5214 | Invalid Bin Filtering. |
| 5215 | Promotion Exceed Maximum Usage. |
| 5216 | No Promotion Found. |
| 5217 | Error setting mandatory fields |
| 5218 | Payment Link ID is empty |
| 5219 | Sorry, the system is unable to locate the payment link transaction with the id specified. |
| 5220 | The current payment link status is unavailable for process. |
| 5221 | The payment link transaction has been expired. |
| 5222 | The transaction is already been processed |
| 5223 | Parameter length exceeds maximum length. |
| 5224 | Instalment is not allowed. |
| 5225 | Invalid incoming parameter name. |
| 5226 | Not allowed to proceed void for instalment transaction. |
| 6001 | Unable to get connection to MPI Server! |
| 6002 | Time out occurred during communication with MPI Server! |
| 6003 | Unable to update MPI Ref. No in system. Please try again. |
| 6004 | There was an error occurred during 3D authentication with MPI. Please check logs for details. |
| 6005 | Invalid message or response received from MPI. Please try again. |
| 6006 | MPI Settings are not configured correctly. Please check MPI_HOST and MPI_PORT in system configuration. |
| 6007 | Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again. |
| 6008 | Problem occurred on MPI side |
| 6009 | Unable to locate bank transaction to update system after 3-D authentication process. Please try again. |
| 6010 | Empty response received from MPI |
| 6011 | MPI Code received is not allowed to proceed the transaction. |
| 6012 | Transaction was aborted because 3-D authentication process is not completed. |
| 6013 | Attempted duplicate submission of 3-D authentication result. Please try with new transaction. |
| 6014 | MALL NAME is required for 3D transaction. Please call bank to check Merchant Settings. |
| 6015 | MALL URL is required for 3-D transaction. Please call bank to check Merchant Settings. |
| 6016 | Invalid value for RESPONSE_TYPE for 3D transaction! Acceptable Value : HTTP only |
| 6017 | Time out occurred while waiting for ACS response. |
| 6018 | Error formatting mandatory field for 3D transaction while generating message to bank host |
| 6019 | Error formatting mandatory field for 3D transaction while generating message to bank host |
| 7001 | REFUND COMPLETED |
| 8001 | This MERCHANT_ACC_NO is not authorized to proceed with this transaction via website! Please check the merchant setting. |
| 8002 | This MERCHANT_ACC_NO is not authorized to proceed with this transaction via batch upload! Please check the merchant setting. |
| 8003 | Exception while query Payment Server! |
| 8004 | Exception while checking for fraud risk! |
| 8005 | Settlement in Progress |
| 9999 | Internal Exception. Please call bank to report. |
| 9988 | Server Time Out Exception. |
| 9977 | Bank Connection Error! |
| 9966 | Reply from bank is empty/incorrect! |
| 9967 | Bank rejected transaction! |
| 9968 | Transaction Timeout. |
| 9969 | Payment Window Timeout. |
| 9955 | Error when trying to insert transaction table. Transaction ID is empty! |
| 9933 | Server interruption occurred during processing. Manual checking required. Please inform Administrator. |
| 9935 | Cancel payment by customer. |
| 51020 | DS/ACS communication error. |
| 62030 | VEREs message: Unexpected VEREs. |
| 64910 | PARes message: Received TX.status value = N (Authentication fail or cancelled). |
| 64930 | PARes message: Signature verification fail. |
| 333317 | Invalid {parameter name} : {required format} (This error code is for 3D2.0 additional parameters) |
| 333318 | Length of CARD_HOLDER_NAME must be at least 2. |
| 333319 | Time out occurred during communication with 3DSS Server! |
| 333320 | 3DS Server returned unsuccessful response (- error details if available) |
| 333321 | {Parameter name} JSON is invalid. |
| 333322 | 3D type not found in 3D type supported card scheme. |
| 333332 | Error setting mandatory fields for 3D2 transaction, MPI_CODE must be in length of 44 and contains “-” sign |
Card via CyberSource (Visa/MasterCard)
| Error Code | Error Prefix | Description |
|---|---|---|
| 100 | SOK | Successful transaction |
| 101 | DMISSINGFIELD | Declined – The request is missing one or more fields |
| 102 | DINVALIDDATA | Declined – One or more fields in the request contains invalid data. |
| 104 | DDUPLICATE | Declined – The merchantReferenceCode sent with this authorization request matches the merchantReferenceCode of another authorization request that you sent in the last 15 minutes. |
| 110 | SPARTIALAPPROVAL | Partial amount was approved |
| 150 | ESYSTEM | Error – General system failure. |
| 151 | ETIMEOUT | Error – The request was received but there was a server timeout. This error does not include timeouts between the client and the server. |
| 152 | ETIMEOUT | Error – The request was received, but a service did not finish running in time. |
| 154 | ESYSTEM | Bad MaC key |
| 200 | DAVSNO | Soft Decline – The authorization request was approved by the issuing bank but flagged by Cybersource because it did not pass the Address Verification Service (AVS) check. |
| 201 | DCALL | Decline – The issuing bank has questions about the request. You do not receive an authorization code programmatically, but you might receive one verbally by calling the processor. |
| 202 | DCARDEXPIRED | Decline – Expired card. You might also receive this if the expiration date you provided does not match the date the issuing bank has on file. |
| 203 | DCARDREFUSED | Decline – General decline of the card. No other information provided by the issuing bank. |
| 204 | DCARDREFUSED | Decline – Insufficient funds in the account. |
| 205 | DCARDREFUSED | Decline – Stolen or lost card. |
| 207 | DCARDREFUSED | Decline – Issuing bank unavailable. |
| 208 | DCARDREFUSED | Decline – Inactive card or card not authorized for card-not-present transactions. |
| 209 | DCARDREFUSED | Decline – Card verification number (CVN) did not match. |
| 210 | DCARDREFUSED | Decline – The card has reached the credit limit. |
| 211 | DCARDREFUSED | Decline – Invalid Card Verification Number (CVN). |
| 220 | DCHECKREFUSED | Decline – Generic Decline. |
| 221 | DCHECKREFUSED | Decline – The customer matched an entry on the processor's negative file. |
| 222 | DCHECKREFUSED | Decline – Customer's account is frozen. |
| 230 | DCV | Soft Decline – The authorization request was approved by the issuing bank but flagged by Cybersource because it did not pass the Card Verification Number (CVN) check. |
| 231 | DINVALIDCARD | Decline – Invalid account number |
| 232 | DINVALIDCARD | Decline – The card type is not accepted by the payment processor. |
| 233 | DINVALIDDATA | Decline – General decline by the processor. |
| 234 | DINVALIDDATA | Decline – There is a problem with your Cybersource merchant configuration. |
| 235 | DINVALIDDATA | Decline – The requested amount exceeds the originally authorized amount. Occurs, for example, if you try to capture an amount larger than the original authorization amount. |
| 236 | DINVALIDDATA | Decline – Processor failure. |
| 237 | DINVALIDDATA | Decline – The authorization has already been reversed. |
| 238 | DINVALIDDATA | Decline – The transaction has already been settled. |
| 239 | DINVALIDDATA | Decline – The requested transaction amount must match the previous transaction amount. |
| 240 | DINVALIDDATA | Decline – The card type sent is invalid or does not correlate with the credit card number. |
| 241 | DINVALIDDATA | Decline – The referenced request id is invalid for all follow-on transactions. |
| 242 | DNAUTH | Decline – The request ID is invalid. |
| 243 | DINVALIDDATA | Decline – The transaction has already been settled or reversed. |
| 246 | DNOTVOIDABLE | Decline – The capture or credit is not voidable because the capture or credit information has already been submitted to your processor. Or, you requested a void for a type of transaction that cannot be voided. |
| 247 | DINVALIDDATA | Decline – You requested a credit for a capture that was previously voided. |
| 248 | DBOLETODECLINED | Decline – The boleto request was declined by your processor. |
| 250 | ETIMEOUT | Error – The request was received, but there was a timeout at the payment processor. |
| 251 | DCARDREFUSED | Decline – The Pinless Debit cards use frequency or maximum amount per use has been exceeded. |
| 254 | DINVALIDDATA | Decline – Account is prohibited from processing stand-alone refunds. |
| 268 | ETIMEOUT | Transaction Error: Unable to confirm, please contact Barclaycard help desk. Do not re-process |
| 400 | DSCORE | Soft Decline – Fraud score exceeds threshold. |
| 450 | DINVALIDADDRESS | Apartment number missing or not found. |
| 451 | DINVALIDADDRESS | Insufficient address information. |
| 452 | DINVALIDADDRESS | House/Box number not found on street. |
| 453 | DINVALIDADDRESS | Multiple address matches were found. |
| 454 | DINVALIDADDRESS | P.O. Box identifier not found or out of range. |
| 455 | DINVALIDADDRESS | Route service identifier not found or out of range. |
| 456 | DINVALIDADDRESS | Street name not found in Postal code. |
| 457 | DINVALIDADDRESS | Postal code not found in database. |
| 458 | DINVALIDADDRESS | Unable to verify or correct address. |
| 459 | DINVALIDADDRESS | Multiple address matches were found (international) |
| 460 | DINVALIDADDRESS | Address match not found (no reason given) |
| 461 | DINVALIDADDRESS | Unsupported character set |
| 475 | DAUTHENTICATE | The cardholder is enrolled in Payer Authentication. Please authenticate the cardholder before continuing with the transaction. |
| 476 | DAUTHENTICATIONFAILED | Encountered a Payer Authentication problem. Payer could not be authenticated. |
| 478 | DAUTHENTICATE | Strong customer authentication (SCA) is required for this transaction. |
| 480 | DREVIEW | The order is marked for review by Decision Manager |
| 481 | DREJECT | Decision Manager has rejected the order |
| 490 | Your aggregator or acquirer is not accepting transactions from you at this time. | |
| 491 | Your aggregator or acquirer is not accepting this transaction. | |
| 520 | DSETTINGS | Soft Decline – The authorization request was approved by the issuing bank but declined by Cybersource based on your Smart Authorization settings. |
| 700 | DRESTRICTED | The customer matched the Denied Parties List |
| 701 | DRESTRICTED | Export bill_country/ship_country match |
| 702 | DRESTRICTED | Export email_country match |
| 703 | DRESTRICTED | Export hostname_country/ip_country match |
PayNet FPX Internet Banking (MY)
| Error Code | Description |
|---|---|
| 00 | Approved |
| 03 | Invalid Merchant |
| 05 | Seller Account Closed |
| 09 | Transaction Pending |
| 12 | Invalid Transaction |
| 13 | Invalid Amount |
| 14 | Invalid Buyer Account |
| 20 | Invalid Response |
| 30 | Transaction Not Supported For Model Or Format Error |
| 31 | Invalid Bank |
| 39 | No Credit Bank |
| 45 | Duplicate Seller Order Number |
| 46 | Invalid Seller Exchange Or Seller |
| 47 | Invalid Currency |
| 48 | Maximum Transaction Limit Exceeded |
| 49 | Merchant Specific Limit Exceeded |
| 50 | Invalid Seller for Merchant Specific Limit |
| 51 | Insufficient Funds |
| 53 | No Saving Account |
| 57 | Transaction Not Permitted |
| 58 | Transaction to Merchant Not Permitted |
| 65 | Withdrawal Frequency Exceeded |
| 70 | Invalid Serial Number |
| 76 | Transaction Not Found |
| 77 | Invalid Buyer Name Or Buyer ID |
| 78 | Decryption Failed |
| 79 | Host Decline When Down |
| 80 | Buyer Cancel Transaction |
| 83 | Invalid Transaction Model |
| 84 | Invalid Transaction Type |
| 85 | Internal Error At Bank System |
| 87 | Debit Failed Exception Handling |
| 88 | Credit Failed Exception Handling |
| 89 | Transaction Not Received Exception Handling |
| 90 | Bank Internet Banking Unavailable |
| 92 | Invalid Buyer Bank |
| 96 | System Malfunction |
| 98 | MAC Error |
| 99 | Pending for Authorization (Applies to B2B model) |
| BB | Blocked by Bank |
| BC | Transaction Cancelled By Customer |
| DA | Invalid Application Type |
| DB | Invalid Email Format |
| DC | Invalid Maximum Frequency |
| DD | Invalid Frequency Mode |
| DE | Invalid Expiry Date |
| DF | Invalid e-Mandate Buyer Bank ID |
| FE | Internal Error |
| OE | Transaction Rejected As Not In FPX Operating Hours |
| OF | Transaction Timeout |
| SB | Invalid Seller Bank Code |
| XA | Invalid Source IP Address (Applicable for B2B2 model) |
| XB | Invalid Seller Exchange IP |
| XC | Seller Exchange Encryption Error |
| XF | Invalid Number of Orders |
| XI | Invalid Seller Exchange |
| XM | Invalid FPX Transaction Model |
| XN | Transaction Rejected Due To Duplicate Seller Exchange Order Number |
| XO | Duplicate Exchange Order Number |
| XS | Seller Does Not Belong To Exchange |
| XT | Invalid Transaction Type |
| XW | Seller Exchange Date Difference Exceeded |
| 1A | Buyer Session Timeout at Internet Banking Login Page |
| 1B | Buyer failed to provide the necessary info to login to IB Login page |
| 1C | Buyer session timeout at Account Selection Page |
| 1E | Buyer failed to provide the necessary info at Account Selection Page |
| 1F | Buyer choose to cancel at Account Selection Page |
| 1G | Buyer session timeout at TAC Request Page |
| 1H | Buyer failed to provide the necessary info at TAC Request Page |
| 1J | Buyer choose to cancel at TAC Request Page |
| 1J | Buyer session timeout at Confirmation Page |
| 1K | Buyer failed to provide the necessary info at Confirmation Page |
| 1L | Buyer choose to cancel at Confirmation Page |
| 1M | Internet Banking Session Timeout |
| 2A | Transaction Amount Is Lower Than Minimum Limit |
Alipay (CN)
| Error Code | Description |
|---|---|
| ILLEGAL_SIGN | Illegal signature |
| ILLEGAL_ARGUMENT | Illegal parameters |
| HASH_NO_PRIVILEGE | No sufficient rights to complete the query |
| ILLEGAL_SERVICE | Service Parameter is incorrect |
| ILLEGAL_PARTNER | Incorrect Partner ID |
| ILLEGAL_SIGN_TYPE | sign_type parameter is incorrect |
| FOREX_MERCHANT_NOT_SUPPORT_THIS_CURRENCY | Cannot support this kind of currency |
| ILLEGAL_SECURITY_PROFILE | Cannot support this kind of encryption |
| REPEAT_OUT_TRADE_NO | out_trade_no parameter is repeated |
| ILLEGAL_CURRENCY | Currency parameter is incorrect |
| ILLEGAL_PARTNER_EXTERFACE | Service is not activated for this account |
| SYSTEM_EXCEPTION | Contact Alipay technical support for help |
| ILLEGAL_TIMEOUT_RULE | timeout_rule parameter is incorrect |
| ILLEGAL_CHARSET | Illegal charset |
| 99/TRADE_NOT_EXIST | Customer did not make payment / Fail onboarding |
Razer Gold
Error Code | Error Description |
|---|---|
40001 | Required parameter is required. / Parameter format is invalid. |
40002 | Invalid API Version. |
40003 | Invalid Currency Code or not supported. |
40004 | Duplicate Reference Id. |
40005 | Invalid Channel Id. |
40006 | Invalid Amount. |
40007 | Invalid PIN. |
40008 | Invalid Client IP Address. |
40009 | The transaction was declined by Razer Gold because of possible fraudulent activity. |
40013 | Payment Amount Exceed channel maximum accepted amount. |
40014 | Payment Amount less than channel minimum accepted amount. |
40101 | Invalid Application Code. |
40102 | Unauthorized Server IP Address. |
40103 | Invalid Signature. |
40104 | Channel Id not permitted. |
40400 | Payment not found. |
UnionPay (CN)
| Error Code | Description |
|---|---|
| 00 | Payment is successful. |
| 01 | Refer to card issuer. |
| 03 | Invalid merchant. |
| 05 | Merchant or seller account closed. |
| 06 | Issuer card is expired. |
| 09 | Request in progress. |
| 12 | Invalid transaction. |
| 13 | Invalid amount. |
| 14 | Invalid buyer account or card information. |
| 17 | Buyer cancel transaction. |
| 22 | Suspected malfunction. |
| 25 | Failure to search an original transaction. |
| 30 | Format error or MAC error. |
| 31 | Invalid bank. |
| 39 | No credit account. |
| 51 | Insufficient fund. |
| 53 | No saving account. |
| 57 | Transaction not permitted. |
| 61 | Withdrawal limit exceeded. |
| 65 | Withdrawal frequency exceeded. |
| 76 | Transaction not found. |
| 77 | Invalid buyer name or buyer Id. |
| 79 | Host decline when down. |
| 85 | Internal error at bank’s system. |
| 87 | Debit failed (exception handling). |
| 88 | Credit failed (exception handling). |
| 89 | Transaction not received (exception handling). |
| 92 | Financial institution or intermediate network facility cannot be found for routing. |
| 93 | Transaction cannot be completed. |
| FE | Internal error. |
| OE | Transaction rejected as not in operating hours. |
| OF | Transaction timeout. |
| OA | Session timeout. |
| 1A | Buyer session timeout at bank login page. |
| 1B | Buyer failed to provide the necessary info to login to bank login page. |
| 1C | Buyer choose cancel at login page. |
| 1D | Buyer session timeout at account selection page. |
| 1E | Buyer failed to provide the necessary info at account selection page. |
| 1F | Buyer choose cancel at account selection page. |
| 1G | Buyer session timeout at TAC request page. |
| 1H | Buyer failed to provide the necessary info at TAC request page. |
| 1J | Buyer choose cancel at TAC request page. |
| 1J | Buyer session timeout at confirmation page. |
| 1K | Buyer failed to provide the necessary info at confirmation page. |
| 1L | Buyer choose cancel at confirmation page. |
| 2A | Transaction amount is lower than minimum limit. |
Boost (MY)
| Error Code | Description |
|---|---|
| E0005 | Invalid input value mandatory parameter missing |
| E0006 | Message too long. Maximum length characters |
| E0007 | Message too short. Minimum length characters |
| E0008 | Invalid email format |
| E0009 | Invalid date format, expected format |
| E0010 | Invalid Double value format |
| E0013 | Invalid missdn format |
| E0016 | Error occurred |
| E0017 | Invalid value format for path variable |
| E0020 | Merchant not found |
| E0021 | Merchant integration info not found |
| E0022 | Payment transaction token Expired |
| E0023 | Merchant transaction not found |
| E0024 | Already payment done for given payment Transaction Token |
| E0027 | Customer wallet balance not sufficient |
| E0032 | Validation Failure Invalid Merchant category |
| E0038 | Minimum Bio Data [image count] not found |
GrabPay (MY/PH/SG)
| Error Code | Description |
|---|---|
| 99/ Invalid transaction_id | Customer did not make payment |
| 99/Record not found | Record not found |
| currency_mismatch | Currency used in this request mismatches with merchant configuration. |
| init_record_not_exist | The initiate payment action is not completed. |
| payment_not_found | Original payment is not found or not completed for the refund request. |
| partial_refund_not_allowed | Partial refund is not allowed for this transaction. |
| merchant_insufficient_balance | Merchant balance is insufficient. |
| exceed_payment_amount | Refund amount exceeds payment amount |
| no_record_found | No record found for this transaction |
| charging | System is processing a charge request |
| Refundinq | System is processing a refund request |
| invalid_request | The request is missing a required parameter, includes an invalid value, includes a parameter more than once, or is otherwise malformed |
| unauthorized_client | The client is not authorized to request an authorization code using this method |
| Access_denied | The resource owner or authorization server denied the request |
| unsupported_response_type | The authorization server does not support obtaining an authorization code using this method |
| invalid_scope | The requested scope is invalid, unknown, or malformed |
| server_error | The authorization server encountered an unexpected condition that prevented it from fulfilling the request |
| temporarily_unavailable | The authorization server is currently unable to handle the request due to a temporary overloading or maintenance of the server. |
| interaction_required | The Authorization Server requires some form for end-user interaction to proceed. This error may be returned when the prompt parameter value in the Authentication Request is ‘none’ but cannot be completed without displaying a user interface for end-user interaction. |
| login_required | The Authorization Server requires end-user authentication. This error may be returned when the prompt parameter value in Authentication Request is ‘none’ but cannot be completed without displaying a user interface for end-user authentication |
| account_selection_required | The end-user is required to select a session at the Authorization server. The end-user may be authenticated at the Authorization server with different associated accounts, but he did not select a session. This error may be returned when the ‘prompt’ parameter value in Authentication Request is ‘none’ but cannot be completed without displaying a user interface to prompt for a session to use |
| consent_required | The Authorization Server requires end-user consent. This error may be returned when the prompt parameter value in the Authentication Request is ‘none’ but cannot be completed without displaying user interface for end user consent. |
| invalid_request_uri | The request_uri in the Authorization Request returns an error or contains invalid data |
| invalid_request_object | The Request parameter contains an invalid Request Object |
| request_not_supported | The OP does not support the use of the Request parameter |
| request_uri_not_supported | The OP does not support the use of the request_uri parameter |
| registration_not_supported | The OP does not support the use of the Registration parameter |
| user_canceled | The user has requested to cancel the transaction. |
| session_expired | The session for this transaction has expired. |
| invalid_acr_values | An invalid acr_values parameter was passed in the generated Web URL. Please ensure that the acr_values query parameter is generated in the correct format. |
| invalid_token | An invalid request object was passed in the generated Web URL. Be sure to only use a request parameter that was returned in a successful Initiate Payment step. |
| invalid_argument | There are invalid parameters passed with the generated Web URL. Ensure that all required parameters are sent in the URL in the correct format. |
| mfa_not_completed | The multi-factor authentication step for the user was not successful. |
| transaction_not_found | A valid transaction could not be located from the specified request. Ensure that all required parameters are sent in the URL, and in the correct format. |
| kyc_compliance_decline | Transaction was unsuccessful due to regulatory compliance checks. |
| transaction_declined | Transaction was declined. |
| client_error | Transaction could not be completed due to an unspecified user error in the checkout flow. |
| insufficient_balance | Transaction could not be completed due to an insufficient balance on the user's selected payment method. |
| unknown | Transaction could not be processed in time. As a result, the transaction will be canceled. Users may still encounter a temporary hold of funds in their wallet. |
| confirm_failed | (LEGACY) A user or server error has happened in the checkout flow. |
MAE by Maybank2U (MY)
| Error Code | Description |
|---|---|
| QR098 | Sorry, we could not complete your request at this time. Please try again later |
| QR090 | Mandatory fields missing |
| QR091 | Invalid QR ID |
| QR092 | Invalid Terminal ID |
| QR122 | Your account has been locked or Inactive. Please call our Customer Care Hotline at 1300 888 6688 for assistance |
| QR155 | Invalid Transaction |
| 401 | Failed to verify OAuth information |
Touch `n Go eWallet (MY)
| Error Code | Description | Action/Remarks |
|---|---|---|
| 00000000/INIT | Order is not paid / Paid but unfinished | |
| 00000000/CLOSED | Order is closed | |
| PAYING | Order is paid but not finish | Order is paid successfully for PAY-CONFIRM |
| MERCHANT_ACCEPT | Merchant accepts order after order is paid for PAY-CONFIRM | |
| CANCELLED | Order is cancelled |
WeChat Pay (CN & MY)
| Error Code | Description | Action/Remarks |
|---|---|---|
| SUCCESS | Payment successful | |
| REFUND | Order to be refunded | |
| NOTPAY | Order not paid | |
| CLOSED | Order closed | |
| REVOKED | Order revoked | |
| USERPAYING | Awaiting user to pay | |
| PAYERROR | Payment failed (payment status failed to be returned by bank or other reasons) | |
| 0000 | Successful | |
| 9994 | Merchant does not support Institution or Agency mode | The Merchant ID is a direct merchant. Please check the Merchant ID |
| 9995 | Sub Merchant ID does not belong to the Merchant | Please check the Sub Merchant ID first |
| 9996 | Error Signature Algorithm | Check the sign type and for more information. |
| 9997 | Invalid Merchant ID | Invalid Merchant ID or Sub Merchant ID. Please check the ID first |
| 9998 | Error verifying signature | Check the signature process in detail |
| 9999 | System Error | Call the Query Order API to check the current order status. The status determines what to do next. |
| 0100 | Order does not exist | The order status is unknown. It is suggested to call the API once again |
| 0101 | Order does not exist | The order status is unknown. It is suggested to call the API once again |
| 0102 | Order does not match | Check the program in detail, and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0203 | Order does not match | Check the program in detail, and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0001 | Payment is in progress | Waiting for the user to enter the password/PIN on the smartphone. The merchant backend can check the payment result regularly |
| 0011 | Not sufficient funds | The customer’s account balance is insufficient — suggest changing the account |
| 0012 | Reached transaction limit | Customer’s current payment mode has reached its transaction limit — suggest changing payment mode |
| 0013 | Rejected due to risk assessment | Rejected by WeChat Pay risk assessment — suggest another payment mode or contact WeChat Pay Customer Service |
| 0014 | Reject by bank card issuer | Suggest customer change payment mode or contact the card issuer |
| 0015 | Invalid QR code | Shop assistant can scan again / customer reload the QR code |
| 0201 | Order does not exist | Check the program in detail, and confirm the validity of WeChat Pay Order Number |
| 0201 | Order does not exist | Check the program in detail, and confirm the validity of Merchant’s Order Number |
| 0202 | Order does not match | Check the program in detail, and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0203 | Order does not match | Check the program in detail, and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0204 | Incorrect order status | The order which has been paid or refunded cannot be closed |
| 0300 | Order does not exist | Check the program in detail and confirm the validity of WeChat Pay Order Number |
| 0301 | Order does not match | Check the program in detail and confirm the validity of Merchant’s Order Number |
| 0302 | Order does not match | Check the program in detail and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0303 | Order does not match | Check the program in detail and confirm the matching relation between Merchant’s Order Number and WeChat Pay Order Number |
| 0304 | The amount is not consistent with the original order | Check the program in detail and confirm the validity of original order information |
| 0305 | Exceed the refundable amount | Total refunds must not exceed the original payment amount |
| 0306 | Incorrect order status | Unpaid or closed order cannot be refunded |
| 0350 | Error verifying Merchant certificate | Check whether the Merchant certificate used is valid |
| 0203 | Order paid for more than 1 day cannot be revoked | Use the Refund Order API to submit a refund |
| 0250 | Error verifying Merchant certificate | Check whether the Merchant certificat(e) used is valid |
| 0400 | Order does not match | Check the program in detail and confirm the validity of order parameter |
| 0401 | Order does not exist | Check the program in detail and confirm the validity of WeChat Pay Order Number or WeChat Pay Refund Number |
| 0402 | Order does not exist | Check the program in detail and confirm the validity of Merchant’s Order Number or Merchant’s Refund Number |
| 0500 | Failed to download | Confirm the validity of the data parameter first |
eNETS Debit
| Error Code | Description | Action/Remarks |
|---|---|---|
| 00000 | Payment successful | Transaction is approved. |
| 01000 | Payment declined. Call Bank. | Bank has declined the transaction because customer cancelled it at the bank login page. |
| 01001 | Payment declined. Please try again. | Bank has declined the transaction with unknown reason and indicated customer to try again. |
| 01002 | Payment declined. Please contact card issuer | Customer's account has Insufficient Funds |
| 01003 | Payment declined. Please contact Merchant | Bank declined with Security Violation |
| 01005 / 01006 | Payment declined. Invalid Account | Bank has declined the transaction because customer does not have a Cheque Account |
| 01007 | Payment declined. Invalid Account | Bank has declined the transaction because customer does not have a Savings Account |
| 01010 | Payment declined. Exceeded activity/pin-retry Limit | Bank has declined the transaction with unknown reason and indicated customer to try again |
| 01011 | Payment declined. Exceeded Account Limit | Bank has declined the transaction because customer exceeded their account limit |
| 01039 | Payment declined - User Session Expired | Bank has declined the transaction because of Timeout due to customer inactivity |
| 02001 | Payment declined. Time out. | Gateway has declined the transaction because timeout on backend has occurred. |
| 02002 | Payment declined. User Session Expired. | Payment declined. User Session Expired. |
| 02003 | Payment declined. User Cancelled Txn | Payment declined. User Cancelled Txn |
| 02200 | Payment declined. Please contact card issuer | Gateway has declined the transaction because issuer/bank related problems |
KBank_PayPlus
| Failure Code | Failure Message |
|---|---|
| 99 | Payment Failed |
| 0500 | Invalid Message Format |
| 1001 | No register |
| HOST30209 | (HOST30209) The account cannot be processed. Please contact the bank branch of account. |
| 04 | Bill Expired (ER04) |
| KPI001 | Require field not found (identify field name in error message) |
| KP2000 | Unauthorized partner |
| KP9999 | KBank internal error |
| 07 | Payment request cannot be sent. PromptPay account is inactive. Please contact the bank of PromptPay account. (07) |
| 35 | Payment request cannot be sent. (35) |
| 36 | Payment request cannot be sent. The owner of PromptPay account must give consent for receiving the payment request to the bank of that account. (36) |
| 37 | Payment request cannot be sent. The bank of PromptPay account does not support Request-to-Pay. (37) |
| 40 | Payment request cannot be sent. (40) |
| 41 | Payment request cannot be sent. (41) |
| 79 | Payment request cannot be sent. Please contact the bank of PromptPay account. (79) |
| 82 | Payment request cannot be sent. Please contact the bank of PromptPay account. (82) |
| 96 | Payment request cannot be sent. (96) |
| 8018 | Payment request cannot be sent. (8018) |
| 8019 | Payment request cannot be sent. (8019) |
| 8020 | Payment request cannot be sent. (8020) |
| 8021 | Payment request cannot be sent. (8021) |
| 8022 | Payment request cannot be sent. (8022) |
| 8023 | Payment request cannot be sent. (8023) |
| 8024 | Payment request cannot be sent. Please check PromptPay registration process. (8024) |
| 8025 | Payment request cannot be sent. Please check PromptPay registration process. (8025) |
| 8026 | Payment request cannot be sent. Please check PromptPay registration process. (8026) |
| 8027 | Payment request cannot be sent. Please check PromptPay registration process. (8027) |
KTB_IB_U
| Error Code | Error Description |
|---|---|
| 11 | Cancel Payment by Customer |
| E01 | Login |
| E02 | Payment |
| Z01 | Error caused by embedding portal |
| E0111 | Your user ID / ATM Card No. is invalid. Please re-enter it. |
| E0112 | Password/PIN is invalid. Please re-enter it. In case of error exceeding three times, please contact your Main Account branch. |
| E0113 | Sorry !! Your login retries exceeded those allowed by system. Please contact branch where you signed up for service |
| E0115 | Sorry !! Your User ID/Password retries already exceeded those allowed by system. Please contact branch where you signed up for service |
| E0116 | Sorry !! System not allow you to do transaction since you are blocked from using service. Please contact branch where you signed up for service. |
| E0117 | Sorry !! Your membership record for using KTB Internet Banking not found. Please sign up for service before login. |
| E0120 | Incorrect Company Information. |
| E0121 | Cancel Payment by Customer. |
| E0122 | Please kindly change your password at KTB Online on web before making this transaction |
| E0123 | Please pay by your belonging ATM Card or Invalid ATM Card No. |
| E0124 | You have no last 5 transactions in 30 days |
| E0212 | Insufficient funds. Please check your A/C balance. |
| E0214 | Sorry !! Host computer unavailable now. Please Login again later. |
| E0215 | Sorry !! System error - unable to serve you now. Please Login again later. |
| E0216 | Sorry !! You are not allowed to do this transaction. |
| E0217 | Sorry !! you are not allowed to do transaction since you account has problems. Please contact branch where you signed up for service. |
| E0218 | You are not allowed to do transaction because of invalid/incorrect amount. Please re-enter correct amount and redo transaction. |
| E0219 | Requested transaction date is not same as Effective Date in eMCI |
| E0220 | Your Password/PIN was invalid. Please re-enter it. If invalid more than 3 times, please contact your Main Account branch. |
| E0256 | Sorry!! An exception while processing your request. In case of financial transaction, please checking your statement |
| E0257 | Sorry !! Company or Company Account not found in CBS. Please contact KTB contact center. |
| E0258 | Please pay with your student ATM card |
| E0259 | Sorry! User is not Authorize for this action. |
| E0260 | There is no applicable account to perform this transaction. |
| E0261 | Please Login KTB Online to change your User ID and Password before payment. |
| E0262 | User is not registered mobile number for receive TOP |
| E0263 | Incorrect TOP or TOP expired Please enter correct TOP or request new TOP/ |
| E0264 | Invalid Mobile Number or Email Address. Please enter a valid mobile number or Email address |
| E0265 | Sorry! The Bank Limit Amount Exceeded |
| E0266 | Invalid Payment Reference |
| E0267 | Transaction could not be processed. |
| E0268 | Transaction is not found. |
| E0269 | Transaction failed, please contact bank. |
| Z0101 | Sorry !! Internal system in error, unable to serve you now. Please login again later. |
| Z0102 | Format message to host failed, unable to process. |
| Z0105 | Password entered was invalid. Please re-enter it. |
| Z0106 | Account number was invalid. Please re-enter it |
| Z0110 | Sorry !! Internet Banking Host currently unable to handle transaction. Please try again later. |
| Z0111 | Sorry !! Currently host time out because of so many users thus slowing down host response. Please try again later. |
| Z0117 | Invalid amount entered. Please reenter information. |
| Z0123 | Date input length exceeded that specified. Please check it again. |
| Z0127 | Data entered incomplete. Please check it again |
| Z0135 | Sorry !! You already login to system and not allowed to login again since your User ID is be utilized. In case of doubt, please re-check it. |
| Z0137 | Invalid Input field. Please check it again |
| Z0161 | Invalid Configuration File setting. |
| Z0163 | Session Timed out. Please logout and login again. |
| Z0164 | Invalid Session. |
| Z0165 | Cannot format the response page. |
| Z0166 | Sorry !! Server down unable to serve you now. Please try again later. |
| Z0190 | Invalid Terminal ID or Sequence No. |
| Z0191 | Invalid Reference No. |
| Z0192 | Invalid site name. |
| Z0199 | Unknown Error Code, please check. |
SCB_IB_U
| Status | Response Code | Response Message |
|---|---|---|
| 001* | 280 | Schedule Success |
| 001* | 282 | Schedule Partially Success |
| 002 | 001 | Payment Success |
| 003 | 022 | INSUFFICIENT AVAILABLE BALANCE |
| 003 | 023 | ACCOUNT DOES NOT EXIST |
| 005 | 141 | Payment canceled by payer |
| 006 | 001 | Invalid Command |
| 006 | 011 | Terminal id is Required |
| 006 | 012 | Invalid Ref. Number or Ref. Date |
| 006 | 032 | Internal Error |
| 006 | 098 | Invalid Parameter ( payee_id ) |
| 006 | 098 | Invalid Parameter ( cust_id ) |
| 006 | 098 | Invalid Parameter ( ref_no ) |
| 006 | 098 | Invalid Parameter ( currency ) |
| 006 | 099 | Internal Error |
| 006 | 122 | Internal Error |
| 006 | 123 | Internal Error |
| 006 | 131 | Signon Fail |
| 006 | 136 | Invalid currency code |
| 006 | 137 | Invalid debit amount |
| 006 | 138 | Invalid profile ID |
| 006 | 139 | Internal Error |
| 006 | 140 | Duplicate Transaction |
| 006* | 35 | Duedate is required |
| 006* | 135 | Invalid Duedate(YYYYMMDD) |
| 006* | 281 | Schedule failed. Please try again. |
| 006* | 283 | Transaction failed |
| 009* | 284 | Edit Schedule date |
| 009* | 285 | Cancel Schedule transaction |
| 010 | 145 | Payment result questionable (time out) |
Note: for Future/Recurring use only.
ShopeePay
| Value | Description |
|---|---|
| -2 | A server dropped the connection |
| -1 | A server error occurred |
| 0 | Success |
| 1 | Request parameters error |
| 2 | Permission denied |
| 4 | Merchant/store not found |
| 6 | The user making the payment has not activated their wallet |
| 7 | Expired |
| 9 | User's account is banned |
| 11 | Duplicate request/transaction |
| 24 | User's account is frozen |
| 42 | Insufficient balance |
| 101 | One of the user's wallet limits has been exceeded |
| 102 | One of the user's wallet limits has been exceeded |
| 103 | User exceeded daily payment limit — limit will reset the next day |
| 104 | One of the user's wallet limits has been exceeded |
| 105 | Authorization code is invalid |
| 121 | Client attempts to update completed transaction |
| 301 | Invalid payment code or QR content |
| 303 | Merchant is trying to make payment to their own user account |
| 304 | Refund/void cannot be processed due to payment exceeding validity period |
| 305 | Merchant invalid |
| 601 | Request to refund/void a payment transaction does not meet rules |
| 602 | Request to refund/void a payment transaction is unsuccessful |
DuitNow OBW
| Code | Description | Status Code |
|---|---|---|
| U000 | Success/ Transaction Accepted | ACSP |
| U002 | Success/ Transaction Accepted Stored in SAF | ACTC |
| U110 | Payment Not Accepted | RJCT |
| U111 | Minimum Amount Check Failed | RJCT |
| U112 | Maximum Amount Check Failed | RJCT |
| U115 | Date Sent Tolerance Check failed | RJCT |
| U119 | Session Validation Failed | RJCT |
| U121 | Inbound Bank Not Found | RJCT |
| U122 | Inbound Bank Not Active | RJCT |
| U124 | Bank Code Not found in message | RJCT |
| U125 | Inbound Bank Id Cannot be Determined (Bank Classifier not found) | RJCT |
| U126 | Outbound Bank Cannot be Determined | RJCT |
| U128 | Outbound Bank Not Active | RJCT |
| U130 | Inbound Settlement Bank not found | RJCT |
| U131 | Outbound Settlement Bank not found | RJCT |
| U132 | Inbound Settlement Bank Inactive | RJCT |
| U134 | Outbound Settlement Bank Inactive | RJCT |
| U149 | Duplicate Transaction | RJCT |
DuitNow QR
| Value | Description |
|---|---|
| 12 | Invalid transaction / Transaction not allowed |
| 13 | Unable to Credit due to invalid amount |
| 46 | QR validation failed |
| 47 | Invalid source of funds |
| 48 | QR has expired |
| 52 | Unable to Credit due to account does not exist or invalid account |
| 94 | Duplicate Transmission |
| N3 | Unable to Credit due to account does not exist or invalid account |