Status Query Types on PG System

There are several types of status requery on PG system:

Description & Script	Max Result Count	Performance	Rate Limit per Call	Time Range Limit at Live Range
Query by unique transaction ID: q_by_tid	1	Fast	30	180D
Query by order ID : q_by_oid	1	Moderate	10	30D
Query by order ID & get 10 latest matched results: q_oid_batch	10	Slow	5	24H / 1D
Query by multiple order ID: q_by_oids	10	Slow	5	24H / 1D
Query by multiple transaction ID: q_by_tids	10	Moderate	10	30D
Query by master merchant & transaction ID: q4master_tid	1	Moderate	10	30D
Query by master merchant & order ID : q4master_oid	10	Slow	5	24H / 1D

Important Notes

Status inquiry is a backup approach to get a final payment status in a proactive way, yet a more reliable integration should be established using 3 endpoints or webhooks to obtain real-time passive notification from the PG.

For bulk requery, best practice is to utilize one of these APIs once every half an hour for transactions with pending and unknown status only. Excessive and rapid API calls will be blocked without prior notice.

Note: No result available for transactions created more than 24 hours, 30 or 180 days, depending on the query type.