Merchant is able to do a status inquiry for a refund transaction.

Method : POST or GET

Field Name	Data Type(Size)	M/O	Description
RefID	n(1..20)	M	Unique tracking/references ID from merchant

MerchantID	a(1..32)	M	Merchant ID provided by PG
Signature	n(1..32)	M	This is the data integrity protection hash string.

Signature = md5( {RefID}{MerchantID}{verify_key} )

Response

PG responds JSON format to merchant upon a successful request (positive result)

Field Name	Data Type(Size)	M/O	Description
TxnID	n(1..20)	M	Echo of merchant request
RefID	ans(1..100)	M	Unique tracking/references ID from merchant
RefundID	n(1..11)	M	Refund ID provided by PG
Status	enum	M	'pending', 'processing', 'rejected', 'success'
LastUpdate	ans(1..255)	M	Last update timestamp.
FPXTxnID	ans(1..100)	O	FPX channel Transaction ID

Appendix for Partial Refund and Partial Refund Status Inquiry

Appendix A : Data Type Details

Appendix B : M/O Details

Appendix C : Error Code & Description in JSON

Appendix C: Error Code & Description in JSON

error_code	error_desc
PR001	Refund Type not found.
PR002	MerchantID field is mandatory.
PR003	RefID field is mandatory.
PR004	TxnID field is mandatory
PR005	Amount field is mandatory.
PR006	Signature field is mandatory
PR007	Merchant ID not found.
PR008	Invalid Signature.
PR009	Txn ID not found.
PR010	Transaction must be in authorized/captured/settled status. Current transaction is in TRANSACTION_STATUS status.
PR011	Exceed refund amount for this transaction.
PR012	Bank information is not applicable for credit channel transaction.
PR013	BankCode not found in our database, please contact support.
PR014	Bank information is mandatory for non-credit channel transaction.
PR015	Server is busy, try again later.
PR016	Duplicate RefID found, please provide a unique RefID.
PR017	Refund request for transaction that is out of the allowed period.
PR018	BeneficiaryName cannot contain non-alphanumeric characters.
PR019	Refund is not allowed / Only partial refund is allowed / Only full refund is allowed.
PR020	Insufficient balance to refund.
INQ001	TxnID field is mandatory.
INQ002	MerchantID field is mandatory.
INQ003	Signature field is mandatory.
INQ004	Merchant ID not found.
INQ005	Invalid Signature.
INQ006	Unable to find refund transaction.
INQ011	RefID field is mandatory.